"The location was amazing; it seemed as if everything was within walking distance, and if not the train was easy to find."
Ian from United States
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"The building is awesome and the hotel is old but historic, so it's always a good idea to visit it."
Rocco2006 from Canada
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"Location opposite Grant Park and within walking distance of the Loop was fantastic."
John
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“What stands out here is its location across from Millennium Park and near Michigan Avenue, positioning you perfectly for exploring the city; the Gold Room, a venue with history, could make any event special. Though some aspects might show their age, its distinct character and prime setting are quite appealing.”
Olivia SmithEditor-in-Chief at Cheaphotels
Select your room type
The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
King Room
2 persons
20 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Queen Room
2 persons
12 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Double Room Two Double Beds
2 persons
25 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Show all rooms
Room rates & availability calendar
See the best prices and book your dates today!
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Check-in/ Check-out
Amenities & services
Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking
Facilities: Very good
7.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Services
Room service
Housekeeping
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Mirror
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Dining at the Congress Plaza Hotel captures the essence of American flavors in a warm and welcoming atmosphere. With options for every meal of the day, guests can enjoy comforting classics and seasonal specials in settings designed for relaxation and enjoyment.
Rafael's Restaurant
American cuisine with seasonal chef specialties
Ambiance
A casual setting that invites guests to unwind while enjoying a hearty meal. The vibrant space is perfect for both leisurely breakfasts and relaxed dinners.
Key Offerings
Indulge in made-to-order breakfast, lunch, and dinner featuring American classics along with a selection of creative seasonal dishes. Perfect for both quick bites and longer meals.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Congress Lounge
Light fare and cocktails in a casual lounge setting
Ambiance
An intimate gathering space at the corner of Michigan and Congress Avenues, featuring comfortable leather seating and city views, ideal for unwinding after a day of exploring.
Key Offerings
Relax with a refreshing cocktail while enjoying the ambiance complemented by flat-screen TVs. A perfect spot to gather with friends or unwind alone.
Reservation
Not needed.
Hours vary.
Congress Plaza Hotel Chicago Location
520 South Michigan Avenue, Chicago, 60605,
Explore Chicago
Explore the Vibrant Surroundings
Top Attractions
Activities
Dining
Entertainment
Cloud Gate
15 minutes' walk
Cloud Gate, known as 'The Bean,' offers a reflective surface and stunning views of the city skyline, perfect for photos.
The Art Institute of Chicago
19 minutes' walk
A renowned art museum housing thousands of artworks, including Impressionist masterpieces and modern art pieces.
Millennium Park
18 minutes' walk
A vibrant park featuring beautiful gardens, public art installations, and seasonal concerts, ideal for family outings.
Chicago Cultural Center
12 minutes' walk
An architectural gem offering free art exhibitions and programs, showcasing local artists in a stunning historic venue.
Grant Skate Park
7 minutes' walk
A popular outdoor skating venue with ramps and features for all skill levels, great for thrill-seekers looking for action.
Lurie Garden
13 minutes' walk
A serene urban oasis perfect for relaxation, featuring diverse plant life and paths for leisurely strolls or yoga sessions.
Oak Street Beach
20 minutes' drive
A sandy beach along Lake Michigan offering swimming, sunbathing, and scenic views, ideal for summer outings.
Chicago Riverwalk
15 minutes' walk
A picturesque waterfront promenade perfect for walking, dining, and biking, showcasing Chicago's vibrant urban life.
Cafecito
3 minutes' walk
A cozy eatery serving authentic Cuban sandwiches and coffee, known for its vibrant atmosphere and tasty pastries.
Epic Burger
5 minutes' walk
A casual burger joint offering locally-sourced, gourmet burgers with vegetarian options, perfect for quick bites.
Osaka Sushi Express
3 minutes' walk
A fresh sushi spot known for its quick service and delicious rolls, making it ideal for a casual meal on the go.
Bee Zzee
4 minutes' walk
A lively spot offering delicious comfort food and local brews, featuring a warm ambiance ideal for couples and families.
Chicago Cultural Center
12 minutes' walk
Hosts a variety of free live events and performances in an architecturally stunning venue, great for families and art enthusiasts.
The House of Blues
10 minutes' drive
A vibrant music venue featuring live music and a lively atmosphere, perfect for enjoying blues performances and local acts.
The Second City
10 minutes' drive
A comedy theater known for its improv shows and famous alumni, providing a fun night out suitable for all ages.
The Chicago Shakespeare Theater
25 minutes' drive
A renowned theater offering captivating performances of Shakespeare's works and more, set on Navy Pier.
Getting around town
City Centre
Chicago 16 min · 4300 ft
Airports
Midway International (MDW) 23 min · 9.5 mi
Chicago O'Hare International (ORD) 46 min · 18.8 mi
Train
Van Buren Street Station 4 min · 1000 ft
Underground
Harrison 4 min · 1000 ft
Harold Washington Library-State/Van Buren 5 min · 1400 ft
Bus
Bus stop 2 min · 400 ft
Looking for early-bird discounts?
Get special discounted rates today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs US$31.95 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
Spanish, Hindi
Number of floors:
14
Number of rooms:
871
Former name
Congress Plaza Hotel
Reviews and Ratings
What past guests shared about their stay
Review summary
Based on recent reviews
Powered by AI
The Congress Plaza Hotel is often praised for its superb location, directly across from the parklands along Chicago's lakefront and close to attractions. Many guests enjoy the spacious rooms and find them comfortable, often mentioning the lovely views of Lake Michigan and Buckingham Fountain. While some have noted that the hotel is an older-style venue, contributing to its interesting architectural features, most find it to be a great value, especially for those seeking a room with a view.
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Review score
Based on 5683 verified reviews
7.4 /10
Very good
67 %
Recommend
Location
9.2/10
Staff
8.1/10
Breakfast
6.0/10
Paid Wi-Fi
6.3/10
Pros
Convenient location
Helpful staff
Spacious rooms
Recently renovated
Gorgeous interior
Cons
Expensive parking
Guest reviews
based on 5683 reviews
7.4/10
based on 3462 reviews
3/5
based on 4956 reviews
7.3/10
Joseph from United Kingdom
Single
Queen Room
3 nights in November 2025
|
Reviewed: February 11, 2026
9/10
historic stay!
convenient location helpful staff
the location was super convenient, close to many attractions. i loved the hotel's historic charm and the staff were very helpful and friendly!!!
0 Helpful
John from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: February 08, 2026
9.5/10
Historic Charm and Quiet Comfort
quiet room comfortable bed exquisite lobby
The rooms maintained a nothing noisy. I found the beds comfortable. The lobby featured exquisite design elements. I also appreciated the friendly staff.
The bathtub experienced minor flooding issues during showers.
Service
9/10
I experienced the front desk employees to be fast and efficient. The staff demonstrated a pleasant, helpful attitude. The security guard named Steve provided excellent customer service. I valued his kindness.
Location
10/10
The hotel offered convenient access to Grant Park, located just across the street. Public transport options, including buses and the metro, were nearby. I found the location great with tourist spots.
0 Helpful
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Edwin from United Kingdom
Single
King Room
3 nights in November 2025
|
Reviewed: January 20, 2026
9/10
rainfall shower hotel location easy access
my room was a king room. the bathroom had a rainfall shower. the hotel location provided easy access to nearby parks.
the window view was slightly obstructed.
0 Helpful
Joseph from United States
Couple
King Room Lake View Non-Smoking
4 nights in November 2025
|
Reviewed: December 03, 2025
9.0/10
amazing views and great location!
amazing view free upgrade spacious room great location
my room on the tenth floor faced east and i saw navy pier, shedd aquarium, field museum, and more! it was AMAZING!!! i was in town for a concert and got a free upgrade to a three-bedroom room. it was spacious, with high ceilings, large windows, and lots of natural light. i really appreciated it! i was able to relax before the show. the location is great because i was within walking distance of many attractions.
the doors leading into the rooms have panels that feel easily pushable.
Facilities
9/10
the hotel has interesting architecture and character that differs from typical chain locations. it stands out with unique design elements. it has grand features that added to the experience.
Dining
8/10
i noticed a coffee shop in the lobby. it seemed to offer basic beverages and pastries. i did not personally try it. it looks pretty basic.
Location
10/10
this hotel is in a great part of the city! it is close to many museums and a short walk to the train lines. grant park is right across the street. it is pretty convenient.
Rooms
9/10
my room included a comfortable king bed. it was clean and well maintained. the lake view from my room was lovely!!! this.
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FAQs
About Congress Plaza Hotel Chicago
What are the check-in and check-out times at Congress Plaza Hotel Chicago?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Congress Plaza Hotel Chicago?
On-site dining includes Rafael's, serving American classics for lunch and dinner, as well as a casual breakfast spot, Gazebo.
Which popular attractions are within walking distance from Congress Plaza Hotel Chicago?
Nearby attractions include the Art Institute of Chicago (1 km), Millennium Park (0.3 km), and Navy Pier (3 km).
What amenities are offered in the rooms at Congress Plaza Hotel Chicago?
Rooms are equipped with high ceilings, flat-screen TVs, coffee makers, air conditioning, and some include expansive bathrooms.
What services are provided at Congress Plaza Hotel Chicago's business center?
The business center offers meeting spaces, express check-in/out, and same-day dry cleaning services.
What fitness options are available at Congress Plaza Hotel Chicago?
Guests have access to a 24-hour fitness centre and spa services.
Are there any nearby dining options outside Congress Plaza Hotel Chicago?
Nearby restaurants include Mercat a la Planxa, Thai Spoon And Sushi, and Cafecito, all within 0.5 km.
What languages are spoken by the staff at Congress Plaza Hotel Chicago?